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Article 1 (Purpose of Processing Personal Information)
Callog (hereinafter referred to as "the Service") processes personal information for the following purposes. The personal information being processed will not be used for purposes other than the following, and if the purpose of use changes, necessary measures such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act will be implemented.
- Membership Registration and Management
- To confirm the intention to sign up, provide member-only services, identify and authenticate users, maintain and manage membership qualifications, prevent misuse of services, and deliver various notices and notifications.
- Provision of AI Counseling Services
- To analyze diary and conversation data, perform emotion analysis, provide counseling services, and generate personalized responses.
- Provision of Subscription Services
- To provide paid subscription services, manage subscription information, and process payments.
Article 2 (Items of Personal Information Processed)
The Service collects and processes the following personal information items:블루엔티+1THG Fluently+1
- Required Items
- Member Identification Information: Name, Firebase UID
- Account Information: Social account information used for login (Google, Apple)
- Optional Items
- Profile Information: Email, Year of Birth, Gender
- Conversation Data: Content of conversations between the user and AI, voice recordings (when using voice features)
- Emotion Analysis Data: Emotional states analyzed through conversations, category information
- Counseling Content Analysis Data: Conversation summaries, depression scores, inner state analysis
- Payment Information
- Subscription information provided by platforms when making payments through Apple App Store or Google Play (subscription start date, expiration date, platform, etc.)
Article 3 (Retention and Use Period of Personal Information)
The Service processes and retains personal information within the period agreed upon when collecting personal information from the data subject or as required by law.kamus.net+1일본법번역 서비스+1
- Member Information
- Retained Items: Member identification information, profile information
- Retention Period: Until membership withdrawal
- Conversation and Analysis Data
- Retained Items: Conversation content, emotion analysis data, counseling content analysis data
- Retention Period: Until membership withdrawal (However, anonymized data may be retained for service improvement purposes even after withdrawal)
- Withdrawn Member Information
- Retained Items: Information of withdrawn members and conversation data
- Retention Period: 1 year after withdrawal (for service recovery and dispute resolution purposes)
- Payment Information
- Retained Items: Subscription information
- Retention Period: Retention period in accordance with the Act on Consumer Protection in Electronic Commerce, etc.